The careful handling of your personal data is a matter of great importance to us. Security and transparency have absolute priority. For this reason, we strictly observe the legal requirements when collecting, processing and using such data.
This page tells everything you should know about data protection at Delta Distribution. If you should nevertheless have any questions you can contact us at any time.
The body responsible for the collection, processing and use of your personal data within the meaning of the German Federal Data Protection Act (Bundesdatenschutzgesetz) is Delta Distribution.
If you wish to veto the collection, processing or use of your data by Delta Distribution, either on the whole or in relation to individual measures, you may do so at any time by sending an email or a letter. In this case please send your objection to:
DELTA Distribution GmbH
Am Heuberg 25
COLLECTION, PROCESSING AND USE OF PERSONAL DATA
When initiating, concluding, performing and cancelling a contract of sale, including possible warranties given at a later date, we will collect, process and use your data within the framework prescribed by law. Furthermore, personal data will be collected, processed and used in the following cases:
- when you make contact with us
- when you use our services
The personal data that you send us, for instance when you make an order or in an email (e.g. your name and your contact data) will only be processed in order to make contact with you and for the purpose for which you have provided us with the. In addition, payment information, such as your bank account details, will be saved when you place an order. We will use this data for the sole purpose of executing the order. We will only pass on your data to our logistics partners (e.g. DHL) if this is necessary in order to deliver the goods you have ordered. To process payments we will give your payment data to the bank instructed to carry out the payment. Our service providers may only use the data passed on in this way in order to perform their assignments. They are not allowed to use the data in any other way.
When you place an order, your personal data will be sent to us. In order for this data not to get into the wrong hands, we encrypt it using the SSL method (Secure Socket-Layer). This is a tried and tested and very secure data transmission method on the Internet. The use of the SSL method ensures that your data will be encrypted before it is sent to us in such a way that it cannot be reconstructed by a third party. This encryption method also ensures that your data is sent only to the server that requested the data. When your data arrives at our server it is given a final check for completeness and integrity. In addition, we make constant efforts to implement and extend the measures set out in the IT-baseline security catalogues of the German Federal Office for Information Security. This way, we protect all data against loss, destruction, access, modification or dissemination by unauthorized persons.
We can assure you that we will not disclose your personal data to third parties unless the law obliges us to do so or you have previously given your explicit consent. When we engage the services of third parties in order to carry out and handle processing activities, we will strictly comply with the legal requirements.
Furthermore, when you visit our online shop a protocol will be kept in what are known as "log files" of the current IP address, date and time shown on your PC or laptop, the type of browser and the operating system of your PC or laptop as well as the pages you have viewed. We use this data in order to optimize our website and our shop and to make them more user-friendly. It is not possible for us to draw conclusions about your personal data and this is not our intention.
The IP addresses are deleted or made anonymous when the session is over. When IP addresses are made anonymous, they are altered in such a way that the personal or factual details can no longer be associated with a certain or an identifiable natural person or only by investing a disproportionate amount of time, expense and effort.
I hereby agree that Delta Distribution may evaluate and analyze the data stored in log files in order to make the shop and its applications free from errors and more userfriendly.
INFORMATION ABOUT COOKIES
Cookies are text files enabling encrypted information about your visit to our website to be stored on your computer. This information can be accessed on your next visit, and allows your browser to be identified and various service functions in our web shop to be carried out.
In order to guarantee anonymity when IP addresses are being captured (known as "IP masking"), we have enhanced Google Analytics on this website by adding the code "gat._anonymizeIp();".
This means that we have Google capture your IP address in shortened form, which guarantees its anonymity and does not allow any conclusions to be drawn as to your identity. By guaranteeing the anonymity of IP addresses on this website, we ensure that Google first shortens your IP address in the member states of the European Union and in other countries that are signatories to the Agreement on the European Economic Area. It is only in exceptional cases that the full IP address is sent to a Google server in the USA and shortened there. Google will use the said information in order to evaluate your use of our website, to compile reports for us on website activities and in order to provide further services for us in connection with the use of the website and the Internet. The IP address transmitted by your browser within the framework of Google Analytics will not be combined with any other data by Google. Google will only transmit this data to third parties if it is obliged to do so by law or in connection with the processing of job data. On no account will Google bring your data together with other data captured by Google.
By using this website I declare that I am in agreement with Google processing the data it collects about me, with the type of data processing described above and also agree to the processing of this data for the said purpose.
You can prevent cookies from being saved by making the appropriate setting in your browser software, but we would point out that in this case you might not be able to use all functions offered by this website. In addition you can prevent the capture of the data generated by the cookie and relating to your use of this website (including your IP address) by Google and the processing of this data by Google by downloading and installing the browser plugin available under the following link: (http://tools.google.com/dlpage/gaoptout?hl=de).
You can find more information about Google Analytics and data protection at
• http://tools.google.com/dlpage/gaoptout?hl=de or
DURATION OF THE DATA STORAGE
Personal data that has been sent to us through our website is only stored until it has fulfilled the purpose for which you entrusted it to us. If any retention periods have to be observed under fiscal or commercial law, some data may have to be stored for as long as 10 years.
Your personal data will be deleted unless these statutory retention periods oblige us to act otherwise and if you have requested their deletion, if the data is no longer necessary in order to fulfil the purpose pursued in saving it or if it is not allowed to store this data for other legal reasons.
If you are no longer in agreement with the storage of your personal data or if this data has become inaccurate, we will have your data deleted, corrected or blocked within the framework of the law if you have issued an instruction to this effect. On request you will be given information free of charge concerning all personal data that we have stored about you. If you have any questions regarding the collection, processing or use of your personal data, or if you require information or the correction, blockage or deletion of any data please contact:
DELTA Distribution GmbH
Am Heuberg 25
PUBLIC DIRECTORY OF PROCEDURES OF DELTA DISTRIBUTION
Section 4 of the Federal Data Protection Act (Bundesdatenschutzgesetz, BDSG) stipulates that the data protection officer must provide everyone with the following information in a suitable form in accordance with section 4e:
Address of the responsible body:
DELTA Distribution GmbH
Am Heuberg 25
Purpose of the data collection, processing or use:
The object of the enterprise is the mail order business with merchandise, the provision of customer support, the advertising of products and the serial production of the merchandise on offer, excluding handcrafted manufacturing. Data collection, processing, transmission and use is carried out in order to achieve the aforesaid objectives.
Description of the group of persons affected and data or data categories in this respect:
On request we will be pleased to inform you of the system in which your data might be stored and of the data in question. Please simply contact us for such information.
Recipients or categories of recipients to whom data may be disclosed:
are public bodies in the case of overriding legal requirements, external contractors in accordance with section 11 of the German Federal Data Protection Act (BDSG) and internal departments pursuing the objectives set out under point 5. Within the framework of the data protection laws or if the corresponding consent has been given, customer data is passed on to other companies in order to perform credit checks and for marketing purposes.
General time limits for the deletion of the data:
Our lawmakers have passed diverse laws regarding data retention obligations and data retention periods. At the end of these time limits the corresponding data is routinely deleted. If any data should not be affected by this, it will be deleted once the objectives are no longer relevant.
Disclosure of data to countries outside the EU/EEC ("third countries"):
Transmissions of data to countries outside the EU/EEC ("third countries") only take place within the framework of the existing contractual requirements, necessary communication and other exceptions explicitly provided for under the Federal Data Protection Act. The use of social plug-ins, such as the "LIKE" button, causes data to be transmitted to a country outside the EU/EEC. There is currently no further transmission of data to "third countries".